I consider bmw of wichita as my first choice when looking for a new or preowned bmw in USA. Rosalie was my point of contact, She helped in setting up everything before i visit the showroom for a test drive and took care about paperwork after the sales as i am not from same state(KS). I requested Rosalie to ship the vehicle to my address(TX) and everything went smooth.
Friendly professional staff. Service department A+
Bob and Jason provided outstanding service, by getting much needed parts to me, several days before I expected them to arrive from BMW, allowing me to complete the repair of my wife's car sooner than she expected. Thanks ! Very much appreciated.
I am on my third BMW and the service I received each time was exceptional. My most recent BMW was a 2018 5 series and Percy was my salesman and went above and beyond to ensure I was picking the right vehicle for me. He also helped me with getting adjusted to the updates on the 2018's and ensured I was comfortable with it. Percy made the paperwork quick and efficient. He followed up with me to ensure I was happy with the purchase. Dan Watkins also was a big part of my decision to get the third BMW, because he always made me feel like I could trust BMW as a brand and the staff. Everyone went above and beyond! Never disappointed!
Thank you BMW! My Sales Representative Rosalie was very knowledgeable, professional , friendlyand helpful.I will not purchase another car from anyone else,Why?....Because Rosalie genuinely wants to make my purchasing/ leasing a BMW a wonderful and easy experience.The whole BMW team is excellent, but Rosalie is outstanding! I recommend Rosalie and BMWTo my customers and friends.??
Our sales rep Rosalie was a delight from the beginning. She was extremely professional with lots of personality. She made me feel so welcomed. The team was awesome! She knew what I wanted and got me the mini of my dreams. She made the whole experience a blast instead of a long drawn out process. Mini of Wichita is 5 stars!
WOW!!! I would have never thought I would be purchasing a car from a place that may have intimidated me with all the luxury cars. But my wife was really wanting to look at the new Mini Cooper Clubman’s. Unlike most dealerships, where the sharks come swimming once you drive onto the lot, BMW of Wichita stayed ashore allowing my wife and I to look around. Once we came inside, John (The TALL one) put us in direct contact with Rosalie, and from there it was a match made in heaven with my wife and her. You would’ve thought they were best friends by the time we purchased our very first Mini Cooper Clubman. The best thing about this whole process, it didn’t feel like a process while doing it, because Rosalie made sure of that. So thanks Rosalie, Jesus, and John for making my wife smile from ear to ear as she drove off in her cute little ride.
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