I just bought my third MINI and had such a fabulous experience! It was bittersweet because my previous car was the cutest Cooper S convertible but it was totaled in an accident a month ago and so I sadly had to say goodbye to my precious baby! Fortunately, the wonderful team at BMW led by Mason helped me fill that void and I found another sweet car to drive. Thank you Mason, Michelle, and Katrina for making the process fun and rewarding! I love my new Mini Cooper 4 door (need a bigger car due to a new grandbaby!) and I’m really enjoying being back in a Mini after five weeks without a car! I truly appreciate the excellent customer service at BMW and Mini! That’s one reason we keep coming back. The other reason, of course, is that I love their cars!
Super Easy transaction. This is our 2nd Walser vehicle. Both purchased via internet, super easy, super quick and awesome service.
Had a great experience from start to finish. I live in Houston, TX. and called BMW of Wichita. They had the exact car I was looking for. I dealt with Michelle Anderson, and she was by far the most experienced, friendly, and knowledgeable of the product person I have dealt with in a very long time. Car was delivered hassle free, and they even picked up my trade with the same truck, to save me the trouble. I would recommend BMW of Wichita to anyone, whether you are in in Kansas or not!!!
The client advisor was very knowledgeable and helpful through the whole buying experience. This is our second purchase with the Walser BMW dealership.
I purchased a 2019 BMW X5 M-Sport, my first new car purchase in 15 years. I was very pleased with the entire customer-focused car buying experience at Walser. My sales customer specialist Michelle Anderson was outstanding. She was extremely knowledgeable about the X5 and I really liked her low-pressure approach. My wife and I also spent 2 ½ quality hours with the dealership’s BMW Genius Katrina to go over the features, controls, and technology in the X5. The 2019 Consumer Reports Auto Issue in April said the X5 “is one the best vehicles we’ve ever tested”, and I can see why. It’s a complete pleasure to drive. Again, I was very pleased with the entire car buying experience at Walser, especially working with Michelle, and I am looking forward to working with Walser for routine service visits. Thank you.
I worked with quite a few folks at the Walser Campus. Jose, Kayla, Rosalie, and Matt did everything in their power to make sure the car I was buying was perfect. The finance portion of most dealerships is frustrating and takes quite a bit of time. Matt and his team made this a walk in the park and 100% seamless. Thanks to all of you that dealt with me and all of my questions. Really does make a difference, I’ll be back here to be buy my next car for sure. I suggest everyone else do the same.
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