Customer Testimonials
First off, I must say that Chance Hall is the best Service Manager I have ever interacted with at Walser BMW of Wichita!! I have owned a few BMWs and have been going to Walser for 6+ years now for my service appointments. I brought my latest BMW i3 in for it’s yearly service and to get some visual imperfections fixed. The quirkiness of my i3 caused some issues and Chance immediately stepped in being the fine manager he is and got all of the issues taken care of completely. I have had my fair share of interactions with previous ...
I don't typically take the time to leave a review, but Jesus Carrasco-Rubio went above and beyond in exceeding my expectations when purchasing a new BMW. I am an out of state buyer and he delivered detailed information to assist in making a decision without being able to visit the lot in person. If you are looking for a new BMW you need to reach out to Jesus as he is very responsive and will take great care of you!
Very thorough in their work! 5 star customer service! Our BMW is a 2009 328i and has 156K on it. It has been a great car, and Walser has been great to work with us on the few problems it has had.
I went into the dealership planning of buying a X3 M competition or just a X3 M. Thankfully they had both in stock and offered me a test drive in the X3 M. Michelle was recommended to me from the Walser Audi dealership. She was super nice and upfront with me on BMW. The M models are not for everyone and I found this out fast. The car was beautiful and FAST. Just to fast. Michelle recommended I try the X3 M40i. I fell in love instantly. It was exactly what I was looking for, and if it had ...
BMW of Wichita Service came thru in a truly professional manor after my newly purchased ‘18 BMW 330xi CPO (purchased at Baron in KC) had a completely unexpected engine failure and required a new motor under warranty. Not only was my car diagnosed & new motor delivered & installed quickly, but both Christian Mellinger (service advisor) and the technician who worked on my car were 100% professionals and kept me informed every step of the way. I have nothing but good things to say about BMW of Wichita’s Service Department and will be gladly using them again in the future.
We were looking for a specific model BMW and were referred to Mandi Calderon at Walser when we found one listed on the Walser BMW website. Mandi was very responsive, full of info, took videos for us, offered selections for tinting, finance option and transport options and even new rims if we liked. She went the extra mile in every regard. Unfortunately, my significant and I were discussing the BMW color and someone else put a deposit on it with another sales person and bought the BMW. This did not stop Mandi from continuing to assist us in our BMW ...
I worked with Michelle Anderson when I picked up my new mini cooper. My original sales person had made an appointment with me then went out of town so the entire transaction was dumped on Michelle Anderson. Michelle had to get the stickers off the car and get gas put in. She handled the paperwork in a very professional way (especially not knowing what deals were made back in August when I ordered the car) along with having a fantastic personality. Michelle took extra time to go over the car with me and explain the workings. I will go back ...
Walser provides an excellent buying experience with a terrific campus of multiple brands, and excellent quality and knowledgeable sales associates. I worked with Jesus and he was extremely well versed on the BMW product and was an absolute joy to work together with. I was extremely happy with the vehicle, and the entire buying experience. No hassles, and great support. Highly recommend Walser and Jesus specifically!
Blaize Foltz was a pleasure to work with. Made the process very simple. My mom was looking for a very specific car and we found it at BMW of Wichita. I put in an inquiry and within seconds, Blaize was on top of it. Great car and great experience. Highly recommend going to see Blaize.
We were looking for a Mini Countryman and trying to decide between models. We had the help of several people at the dealership, Blaze, Matt, Mandy! Loving my new car!
Mandi did an awesome job of explaining our options and available warranty plans in our first BMW purchase and look forward to scheduling our orientation!
Had a great experience dealing with Blaize Foltz. He made himself available to answer all questions related to my purchase and was patient with me throughout the process.
Couldn’t be more happy with my new Volvo V50R! The customer service at this place is outstanding! Everyone was so helpful and helped me with what I was looking for! Michele Anderson was great! She went out of her way to make sure I was happy with my purchase! Would recommend this place to anyone!
Thank you for all the hard work and effort to find the right car for my wife. She had no interest in another White car ( my choice always). She is very happy and as the saying goes Happy Wife Happy Life. We learn this after 52 years of marriage. Again THANK YOU!!!!
Michelle Anderson is awesome. Very knowledgable and responsive. Best used Mini's out there at a good price. Love my Mini Cooper S Clubman. Thanks.
By far this has been probably the smoothest vehicle purchase we've ever made from a dealership. Granted we haven't ever dealt with BMW before so perhaps this the norm, but we were treated so very well. Everyone was exceedingly thorough and quite conscious of our time. Team work is very relevant at this business which in turn results in a fabulous guest experience. We will indeed return to this dealership for further vehicle purchases.
Mathew and John were very easy to work with. Mathew put up with all my craziness very tactfully and never got ruffled. He was very knowledgeable about the Mini.
I had a very nice new (actually slightly used) car buying experience at Walser BMW. Rosalie was very thorough and quick. Overall experience was extremely positive. I highly recommend Rosalie!!
I am on my third BMW and will not buy or lease from any other dealership. Percy was my salesperson and he went above and beyond to ensure that I had a great experience and answered every question I had. They entire BMW team was friendly, helpful and professional and never once pressured me.
My wife and I throughly enjoyed our buying experience with Rosalie, very thoughtful and professional. Seek her out for your sales person. Sincerely mark and connie
Rosalie, Alan, & John exceeded our expectations even with living out of town. They promptly respond to all questions and offer a very fair vehicle purchasing experience. Give BMW of Wichita the opportunity to earn your business....we are happy we did!
Our car buying experience was exceptional. Jesus was very professional . He was very patient with us since we live out of town and had to do alot of e-mailing and phone calls. We will be calling him about our next purchase. Richie D.